Refund Policy

Overview

At AutoSky Renewed, we want you to be completely satisfied with your purchase. This Refund Policy explains when and how you can receive a refund for products purchased from our website autoskyrenewed.com (the "Site"). This policy is designed to comply with applicable federal and state consumer protection laws.

By making a purchase on our Site, you agree to this Refund Policy. Please read it carefully before completing your purchase.

Refund Eligibility

Standard Returns (30-Day Policy)

You are eligible for a full refund if you return a product within 30 days of delivery, provided the following conditions are met:

• The product is in its original condition
• The product is not damaged through customer use
• All original accessories, cables, and packaging are included
• The original serial number is intact and unaltered
• Proof of purchase is provided (order confirmation email)

Defective or Damaged Products

If you receive a product that is defective or damaged upon arrival, you are entitled to a full refund or replacement at no additional cost. Please contact us within 7 days of receiving the item to report the issue.

Warranty Claims

Products that develop defects covered under our 1-year warranty may be eligible for repair, replacement, or refund at our discretion. See our Warranty page for full details.

Refund Amounts

Items Not Eligible for Refund

The following items cannot be refunded:

• Products marked as "Final Sale" or "Non-Returnable" at the time of purchase
• Products returned after 30 days from delivery date
• Products with missing, damaged, or altered serial numbers
• Products showing signs of physical damage caused by the customer (drops, impacts, liquid damage)
• Products missing original accessories or packaging
• Products that have been modified, repaired by unauthorized parties, or tampered with

Refund Process

Refund Timing

After we receive and approve your return, refunds are processed as follows:

• Credit/Debit Cards: 5-10 business days (depending on your bank)
• PayPal: 3-5 business days
• Shop Pay: 3-5 business days
• Other Payment Methods: May vary; contact your payment provider

Please note that while we process refunds promptly, your financial institution may take additional time to post the refund to your account.

Partial Refunds

In certain situations, we may issue partial refunds:

• Products returned with missing accessories (refund reduced by replacement cost)
• Products with minor damage not affecting functionality (case-by-case basis)
• Change of mind returns (subject to $7.99 return shipping deduction)

Exchanges

We do not offer direct exchanges. If you would like a different product, please:

1. Return your original purchase following our return process
2. Place a new order for the desired item

This ensures the fastest processing time for your new purchase.

Cancelled Orders

If you wish to cancel an order, please contact us immediately at support@autoskyrenewed.com:

• Before Shipment: Full refund issued within 3-5 business days
• After Shipment: You may refuse delivery or return the package following our standard return process

Chargebacks

If you have a concern about your order, please contact us before initiating a chargeback with your payment provider. We are committed to resolving issues quickly and fairly. Fraudulent chargebacks may result in collection actions and reporting to fraud prevention services.

State-Specific Rights

Consumers in certain states may have additional rights under state consumer protection laws:

California

Under California Civil Code Section 1723, you have the right to a refund or replacement for any product that fails to conform to its warranty within a reasonable time. California residents may contact the California Department of Consumer Affairs for additional assistance.

New York

New York General Business Law provides additional protections for mail order and online purchases. If we fail to ship your order within 30 days (or the stated delivery time), you may cancel and receive a full refund.

Other States

Various states have enacted consumer protection laws that may provide additional rights. This Refund Policy does not limit any rights you may have under applicable state law.

Contact Us

For any questions about refunds or to initiate a return, please contact us:

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our Site. The refund policy in effect at the time of your purchase will apply to that transaction.